Privacy Policy
Last Updated: January 2026
Quandong Festival ("we," "us," "our," or "Company") operates the quandongfestival.com website. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information.
Information We Collect
We collect information you provide directly to us, including:
- Personal Identification Information: Your name, email address, phone number, and other contact details when you register or contact us.
- Technical Information: Your IP address, browser type, operating system, and device identifiers.
- Cookie Data: Information stored through cookies and similar tracking technologies.
- Usage Data: Pages visited, links clicked, time spent on site, referral sources, and interaction patterns.
We collect this information automatically when you visit our site and may also collect it when you voluntarily submit forms or correspondence.
How We Use Information
We use the information we collect to:
- Conduct analytics and track user behaviour to understand site performance.
- Track affiliate conversions and commissions from linked casino operators.
- Improve website functionality, content, and user experience.
- Respond to your inquiries and provide customer support.
- Comply with legal obligations and enforce our Terms of Use.
- Send marketing communications (with your consent where required).
Cookie Policy
Our website uses cookies and similar tracking technologies, including:
- Essential Cookies: Required for site functionality and security.
- Analytics Cookies: Track usage patterns and site performance (Google Analytics, similar services).
- Affiliate Tracking Cookies: Monitor referrals and conversions to casino partners.
- Marketing Cookies: Deliver targeted content and advertisements.
You may opt-out of non-essential cookies through your browser settings or by using opt-out tools provided by cookie consent managers. Note that disabling cookies may affect site functionality.
Third-Party Links
Our website contains links to external casino operators, gambling platforms, and affiliate websites. We are not responsible for their privacy practices, data handling, or content. We strongly recommend reviewing their privacy policies before providing personal information or engaging in gambling activities. Your use of third-party sites is subject to their terms and conditions, not ours.
Your Rights
Under the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs), you have the right to:
- Access personal information we hold about you.
- Request correction of inaccurate or outdated information.
- Request deletion of your personal data (subject to legal retention requirements).
- Opt-out of marketing communications.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
If you are located in the EU/UK, GDPR rights apply. If in the United States, CCPA rights may apply. We comply with applicable privacy laws in your jurisdiction.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Typically, we retain account data for the duration of your use plus 7 years for regulatory compliance. Cookies are retained according to their specific expiration settings. You may request deletion of your data at any time, subject to legal requirements.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
We will respond to privacy requests within 30 days. If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.